Tag Archives: telecommunications technology

Q. With all of the offerings out there in communications such as traditional legacy PBX’s, Hybrid PBX’s, Hosted VoIP, desktop softphones, voice over WiFi, mobility, Unified Communications, Unified Messaging, etc, how do I know what will work and be the most cost effective for my company for now and the future?

A. While it may seem a daunting task to sift through all the information out there regarding communications technology, your research will pay off when you see what this technology can do for your business.  As technology evolves more and more rapidly, more and more pieces of technology that we use now will inevitably be […]

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Q. I feel that I’m being taken advantage of by my telecom vendors since I don’t have any telecom experience. Should I hire an employee to handle these issues or a consultant?

A. Many organizations utilize our services because they have little-to-no intimate knowledge of the telecommunications industry or the more recent technology. Since this industry is complex and ever-changing, even the experts struggle to stay current with devices, trends, software and more. In turn, we see businesses continue to use older services and out-dated equipment due […]

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Q. How does RAK Consulting determine the best solution for their clients’ telecom needs?

A. RAK Consulting, Inc evaluates our clients’ needs based on their current telecom expenditures as well as the future of the company.  We research our clients, review every possible option that would suit their needs and collect the pros, cons, and cost-savings (or lack there of) of each option available.  In the end, we provide […]

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